Return Policy


It's important to us that you love your new Soul product.

Bag, Footwear & Belt Returns:

If you receive your new Soul bag/belt and it is not what you ordered, e.g. wrong style, colour, wrong size, or in very rare cases has a fault, please contact us and we will re-make or exchange your item for a new one. 
Please carefully choose your purchase as we do not do refunds… 

Please notify us of any problems within 14 days of purchase.